• Activate Reviews and Questions Notifications

  Overview When it comes to customer reviews, notifications can help you stay on top of customer feedback and respond promptly to any concerns or issues they may have. It's important to set up notifications that are relevant to your business and ensure that you are providing the best possible service to your customers. The AfterShip Reviews’ Reviews and Questions Notifications feature will letFew readers

• Learn More About Reviews Syndication

  Overview AfterShip Reviews’s Review Syndication feature is designed to help multiple store owners who sell the same product collection across all their stores sync customer reviews between their stores. The process works efficiently even if the reviews for the same products are collected from different sources provided the similar products have the same SKU and variants. For example, if there are 1,2, and 3Few readers

• Auto-Publish Rule for FTC-Compliant Review Management

  Overview AfterShip Review offers the Auto-publish reviews feature, a powerful tool that accelerates and simplifies your review management. It not only saves time but also ensures compliance with FTC (Federal Trade Commission) policies. With this functionality, you can eliminate the need for manual review checks, giving you the freedom to filter out specific 'high-risk' reviews for more personalized attentioFew readers

• Configure AfterShip Support Access

  Overview To better protect user data and privacy, you can now limit AfterShip employees’ access to your organization's data. You can decide whether you want AfterShip employees to log in to your accounts for troubleshooting or other issues. Configure AfterShip support access Go to your Organization settings in the AfterShip admin. MoveFew readers

• Set Up Email Exclusion Rules

  Overview AfterShip Reviews' Email Exclusion Rules allow businesses or merchants to control and filter which customers, orders, or products should not receive certain types of emails, such as review requests or Net Promoter Score (NPS) surveys. These rules help prevent sending irrelevant or unwanted emails, ensuring that only the right customers receive communications. BenefiFew readers

• Collect and Showcase Custom Review Questions

  Overview Merchants can collect answers to customized questions when gathering product reviews. This feature allows buyers to filter reviews based on specific criteria related to the product, such as skin type, size preferences, etc. The collected answers can then be displayed on the product detail page to help future customers make better purchasing decisions. How to collect reviews with custom qFew readers