Articles on: Integrations

Integrate AfterShip Reviews With Klaviyo

Plans: Pro, Enterprise Platforms: Shopify


Overview


By integrating AfterShip Reviews with your Klaviyo account, you can check all submitted reviews and NPS scores effortlessly. This guide explains how to do integrate AfterShip Reviews with Klaviyo.


Please note that only new data will be synced after the integration.


What you’ll learn


In this article, we will show you:



Generate Klaviyo private API key


Private API Key is used when you want to grant access to sensitive data from your AfterShip Reviews account to your Klaviyo account.


Generate Klaviyo private API key to allow Klaviyo to access data from your AfterShip reviews accounts to trigger reviews campaigns.


  1. Go to Settings in your Klaviyo admin
  2. Under Accounts tab, go to API keys
  3. Click Create Private API Key


  • Give your private API key a name
  • Select Full Access Key to grant applications full access for every API scope



  1. Click Create
  2. Copy the API key and download the .txt file for later use and hit Done


Integrate AfterShip Reviews with Klaviyo


  • Go to ** Apps ** in your AfterShip Reviews admin
  • Select View more apps


  • Choose Klaviyo from the integration library > Click Install app


  • Select an organization to install this app on and click Connect
  • In the integration form, you need to fill in a few details for a successful connection:

a. Select a Store URL

b. Click Install app


You can find your Private API key and Public API key here.


  • Click Install app


You will see the integration status on the Apps page like this


Create segments in Klaviyo


  • Log in to your Klaviyo account > Audience > Lists & Segments
  • Click Create New > Create segment


  • Enter the required details and click Create Segment


Tip: You can create multiple segments for different purposes. For example:


  1. Create a segment for positive feedback and use it to send thank you, reward, or cross-sell emails


  1. Create a segment for negative feedback and use it to send apology emails



Create welcome series using Klaviyo


Well, you can use the Flows feature of Klaviyo to create welcome series. Here are the steps:


  1. Access your Klaviyo account > Go to Flows
  2. Click Create welcome series


  1. Select a list to trigger your welcome series and follow the steps mentioned on the page.


For any help, reach our support team.

Updated on: 25/04/2025