• How to Send Review Request Emails

  Overview AfterShip Reviews enables you to collect valuable customer feedback with the help of review request emails. Please ensure that you're on the right plan because your emails won't be triggered if your email quota has already been exhausted. However, your saved emails will be in our system for 30 days before being removed permanently. What you’ll learn In this article, we will show you EnaPopular

• How to Schedule Review Request Emails Based on Order Delivery

  Overview We cannot stress enough how crucial customer reviews are in building your brand credibility and pushing the bandwagon of your store conversions. Peer opinion is what drives customers to take the final step to trust your brand and make the purchase. But only collecting reviews will not drive your store to success. Collecting positive feedback at the right time, undeniably reflecting the happSome readers

• Customize Review Request Emails

  Overview With AfterShip Reviews, you can send customized review request emails, which not only facilitates customer feedback collection but also sends a signal that your brand strives to build awesome shopping experiences.Few readers

• Access Review Request Email History With AfterShip Reviews

  Keeping a tab on factors like email deliverability, open rates, click-through rates, etc., is important to learn how well customers receive your brand message. AfterShip Reviews shows review request email history so that you gather maximum customer feedback. It helps you gain valuable insights, which further aids in improving the quality of products.Few readers

• How to Send Emails Manually to Collect Customer Reviews

  Overview Collecting customer reviews is imperative for social proof. However, not all customers share their experience with the product after receiving it, so contacting them again becomes necessary for online store owners. With AfterShip Reviews, you can send emails manually to reach those customers who haven’t shared their review yet. Send emails manually Navigate to ReviewFew readers

• How to Use Customizable Exclusion Rules

  Overview Exclusion rules in eCommerce offer several benefits when it comes to managing review requests and Net Promoter Score (NPS) emails. By excluding certain orders, products, or customers, you can focus on obtaining feedback from the most relevant sources. For instance, you can prevent sending review request emails to customers who have returned their orders. AfterShip Reviews allow you to eaFew readers

• How to Set up Automatic Follow-up Emails

  Overview Setting up automatic follow-up emails to customers who have left a new review can benefit merchants as it helps increase customer engagement, get acknowledgment and appreciation, request referrals, and boost social sharing. AfterShip Reviews allows you easily set up and send automatic follow-up emails to your reviewers. Steps to customize review notifications Log in to AfterShipFew readers

• Send Automated Reminder Review Request Emails

  Overview Even after you built a perfect, on-brand, and engaging review request email campaign, you still might see low open and response rates. Only some people have the time or willingness to leave a review right away, and even if they intend to leave or provide feedback on their recent purchase at some point in the future, they might lose the notification in their inbox or forget about it over time.Few readers