Manage Video Reviews on Your Online Store
Plans: Pro, Enterprise Platforms: Shopify
Overview
AfterShip Reviews empowers shoppers to share video reviews on your store. With this feature, you can effortlessly gather and showcase video testimonials, enhancing the authenticity of your products and building customer trust and satisfaction.
What you’ll learn
In this article, you’ll learn how to:
Enable the Review video option
- Log in to AfterShip Reviews admin dashboard
- Click Settings > Review form
- Enable Review video in the Review form settings
- Once enabled, customers will see the video upload option on your store or in your review request email while submitting a review.
Moreover, customers will be able to view the video reviews posted for each product on your online store.
Manage video reviews on the admin dashboard
- Go to the Reviews admin dashboard
- Click Reviews > All reviews
On this dashboard, you will be able to view all the reviews posted on your online store. You can manage those reviews by performing the following actions:
- Publish/unpublish reviews: You can choose to publish or unpublish the reviews posted on the store.
- Reply to review: You can reply to the reviews posted by the customers on the online store.
- Edit review: You can edit or modify the reviews as per your convenience. However, the verified reviews are not eligible for editing.
- Share review: You can share the reviews over Facebook and Twitter.
- **More actions: **You can choose to edit a review, share review, move a review to another product, mark the reviews as featured so that those reviews would be shown on top of the review section or delete the reviews.
In case you need any further assistance, feel free to reach out to our support team.
Updated on: 17/04/2025